Industries

Built around how your business actually works

A dental practice, a plumbing company and a car rental operator all need a website. They need entirely different things from it. These pages set out what changes by sector, and what stays the same.

  • Enquiry journeys designed around how customers actually reach you
  • Features that match the sector's real operational constraints
  • Accessibility and privacy handled properly where the sector demands it
  • Honest about where our direct sector experience ends
A project team planning a website structure around business requirements

Why does the industry matter to a website build?

Because it determines the enquiry journey. A tradesperson needs a quote request that works one-handed on a phone at a job site. A law firm needs credibility established before anyone will make contact at all. A restaurant needs a booking in three taps. A car rental business needs availability and pricing before a customer will even consider you. Same underlying technology; completely different structure, priorities and content.

  • The sector sets the enquiry journey, which sets the structure
  • Regulatory and accessibility requirements differ sharply by sector
  • Sector knowledge shapes the brief; it does not replace delivery evidence

A note on sector claims

What industry knowledge does and does not mean

Industry pages on agency websites often imply an expertise that is really just a keyword. We would rather be precise. What we bring to a sector is a clear understanding of the enquiry journey, the operational constraints and the questions your customers ask before they contact anyone — and fourteen years of building the kinds of features these sectors need.

What we do not claim is regulatory expertise, professional certification in your field, or compliance advice. Where a sector carries specific legal or regulatory obligations, those are yours and your advisers', and we will build to whatever requirements you set rather than inventing them for you.

Questions

About sector-specific work

Do you only work in these industries?
No. These are the sectors that come up most often and where the requirements are distinct enough to be worth writing about. The method is the same everywhere: understand how enquiries reach you, what your customers need to know before they act, and what your team can realistically maintain.
Will our site look like every other site in our sector?
It should not. Sector knowledge informs structure and features, not visual design. Two dental practices with different positioning should end up with recognisably different sites; what they share is a sensible appointment journey and treatment pages that answer real questions.
Do you understand our industry's regulations?
We understand the web implications of common requirements: accessibility obligations, privacy and consent handling, and the care needed with claims in regulated professions. We are not regulatory advisers, and we will build to the requirements you and your advisers set rather than interpreting them for you.
Can you show us work in our sector?
Case studies are being prepared with the permission of the clients involved and will be published as they are approved. We will not show you screenshots without context or imply we delivered work we did not contract. If sector-specific evidence is what you need before committing, say so and we will tell you honestly what we can share.

Tell us how enquiries reach you today

That is the question that shapes everything else. Describe it and we will tell you what we would build.